Help & guide

How to generate Meta ad-creative reports with Canvas.

1. Sign in & verify your email

Sign in with Facebook — Canvas reads your ad data through your own Meta login.
On the dashboard's Account card, confirm your email and click Save; open the verification link we send. A verified email is required to accept team invites and is used for domain auto-join.

Team — the team whose credits pay for the report (1 credit = 1 report).
Ad account — search by name or ID and pick one (Canvas reports on a single account).
Campaigns — optional. Leave as Whole account, or open the picker to multi-select specific campaigns. Each ad account needs at least 8 ads in the period to analyze.
Date range and Goal (ROAS / CLICK / CPP), then Generate report.
It runs asynchronously (~5 min). You'll get an email when it's ready; the queue badge shows a rough wait band (green < 30 min, yellow < 3 h, red 3 h+).

Each report costs 1 credit from the chosen team. A failed report is automatically refunded.
Credits are shared per team. Need more? A platform admin grants them (billing comes later).

You get your own team on first login (you're its admin). You can belong to several teams.
Team admins can rename the team, invite members by email, remove members, and set auto-join domains (anyone with a verified email at company.com joins).
You join another team by accepting an invite shown on your dashboard (your email must match the invite and be verified).

My reports are the ones you generated. Team reports (admins only) shows reports run by teammates on your team's credits.
Teammates cannot see each other's reports unless you Share — that creates a link anyone can open without an account. You can stop sharing or delete the report at any time.

More questions? Email report@wivlabs.com.