Help & guide
How to generate Meta ad-creative reports with Canvas.
1. Sign in & verify your email
- Sign in with Facebook — Canvas reads your ad data through your own Meta login.
- On the dashboard's Account card, confirm your email and click Save; open the verification link we send. A verified email is required to accept team invites and is used for domain auto-join.
2. Generate a report
- Team — the team whose credits pay for the report (1 credit = 1 report).
- Ad account — search by name or ID and pick one (Canvas reports on a single account).
- Campaigns — optional. Leave as Whole account, or open the picker to multi-select specific campaigns. Each ad account needs at least 8 ads in the period to analyze.
- Date range and Goal (ROAS / CLICK / CPP), then Generate report.
- It runs asynchronously (~5 min). You'll get an email when it's ready; the queue badge shows a rough wait band (green < 30 min, yellow < 3 h, red 3 h+).
3. Credits
- Each report costs 1 credit from the chosen team. A failed report is automatically refunded.
- Credits are shared per team. Need more? A platform admin grants them (billing comes later).
4. Teams
- You get your own team on first login (you're its admin). You can belong to several teams.
- Team admins can rename the team, invite members by email, remove members, and
set auto-join domains (anyone with a verified email at
company.comjoins). - You join another team by accepting an invite shown on your dashboard (your email must match the invite and be verified).
5. Reports & sharing
- My reports are the ones you generated. Team reports (admins only) shows reports run by teammates on your team's credits.
- Teammates cannot see each other's reports unless you Share — that creates a link anyone can open without an account. You can stop sharing or delete the report at any time.
More questions? Email report@wivlabs.com.